![]() We will keep providing updates through this channel and our social media accounts. ![]() We also appreciate that it’s taken us some time to get this information to you – this was because we wanted to be as certain as we could that the information we were providing was correct, and to do that, our developer team worked in detail with a group of individual researchers to make sure we had fully diagnosed and understood the problems they saw. We really appreciate your constant feedback and insights to help us improve Mendeley and serve you better. We especially thank those researchers and Mendeley Advisors who gave us detailed information on the problems they experienced, which helped us to address them for the whole user community. Thank you for bearing with us over the past couple of weeks. If you are experiencing other issues, please contact Mendeley Support. We know that some of you are still experiencing crashes when working with certain PDFs and we will work to fix this in a later release. You may see your PDFs restored before your annotations reappear.įinally, we know that we have more to do. If this issue is not resolved by then, please also contact Mendeley Support. ![]() Once you have upgraded, your annotations should be restored by the end of next week (week of July 2 nd). To enable us to restore them for you, please upgrade to Mendeley Desktop 1.19.1 or later. If you have missing annotations: we can reassure you that these are not lost. You can start an update manually, go to Help and Check for Updates in the Mendeley Desktop. We recommend that you update to the latest version of the Mendeley software, which is version 1.19.1. If by the end of next week (week of July 2 nd) you still have missing PDFs, please contact Mendeley Support. This process may take some time so do not worry if you do not see all your PDFs re-appear straight away. Please sync your library to check if your PDFs are restored. If you had missing PDFs: most users should see these re-appearing in your library over the next few days. Our team has now identified the reasons behind these issues and are working to resolve them. We apologize unreservedly.Īs you might expect, we’ve been working round the clock to fix the issues experienced by affected users. Most of us have been researchers ourselves, so we understand the concern that losing PDFs and annotations has caused. We know it’s been a difficult time for some users who experienced problems with missing PDFs and issues related to the recent Mendeley Desktop update. We will keep you updated via this channel and our social media accounts. Thank you for bearing with us, we appreciate your patience. We expect to have a solution deployed by the end of next week for most users, but it is likely it will take us into the week after (week starting 16 July) to fully implement the fix for all users. This may sound stingy, but do not forget the voluminous online storage (a gigabyte) and. Our team continues to work round the clock to fix the issues experienced by affected users however, this is a complex issue and it is taking us a little longer than we anticipated. For free, Mendeley allows one of eachotherwise you need what Mendeley calls a Team Plan (49 per month). You do not need to uninstall these in order to install and begin using Mendeley Reference Manager and Cite.Message from Laura Thomson, Head of Reference Management Mendeley is a free reference manager and an academic social network. Mendeley - Reference Management Software & Researcher. If you are going to uninstall Mendeley Desktop completely, you will want to first use the Mendeley Desktop, Tools Menu to uninstall the Word tool, Mendeley Cite-O-Matic. If you have used your institutional (Shibboleth) credential to create your Mendeley account you will not be able to sign in to Mendeley Desktop. In Reference Manager, each time you update an entry or make an annotation, it will automatically synchronize with your cloud storage, unless you opt to work offline (link to elsevier's tips about working offline). All of your files/folders (aka collections)/groups/data/annotations should be loaded into Reference Manager when it automatically synchronizes. Sign in from the MIT network to get extra storage. Now you can install the new Mendeley Reference Manager software (add link) and log into your account. Create a password, rather than signing in via your institution, as this login method only works on, not with the software installed on your computer. ![]() (What does this look like on a mac?)Īfter you have synchronized your Mendeley Desktop, you may close the Desktop software window. Watch the bottom of your Desktop software window (on a Windows computer) to see when the synchronize process is complete. If you currently use the Mendeley Desktop software to manage your library and group materials, you will need to click on the synchronize button, shown above, to ensure that your data is completely synchronized with your Mendeley cloud storage.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |